Hotel management

IPBox includes modules specifically developed for hospitality facilities.

Wake-up call module

The wake-up call module, managed through a convenient web interface, lets you set a wake-up call simply by choosing the date, the time and the room or groups of rooms to be reached. For each wake-up call set, the system shows whether the call was answered and the number of attempts made before it was answered.

(open the screenshot at full size)

1. 1. Wake-up call
2. 2. Add
3. 3. Date
4. 4. Destination

Billing module

The call billing module lets you manage the billing of calls made from the facility's rooms. From the IPBox web interface you can manage:

From the administration panel:

• call rates differentiated by call type (mobile, landline, international, etc.);
• whether to apply a connection charge on answer and the length in seconds of the charge units;
• the maximum amount to be charged (once exceeded, no further calls can be made from a room).

From the operator panel:

• per-room details of the calls made, with their cost;
• "live" details of the calls currently in progress;
• "close account" function, which exports the call details of a particular room to PDF;
• the ability to block a room's phone;
• setting a maximum amount to be charged to a single room.

(open the screenshot at full size)

1. 1. Call rates
2. 2. Room
3. 3. Cost
4. 4. Maximum amount
5. 5. Block

Our billing module interfaces with all the hotel management software on the market, such as Micros Fidelio.

The screenshots show the Italian interface.